Help · Community
FAQ
Everything you need to know before joining the community. If your question isn't here, get in touch.
What is CryptoWhales?
A premium trading community led by a full team of specialists — not a single guru — with daily calls, setups explained end-to-end (entry, target and risk management), and professional market tools.
Do I need a credit card to try the free challenge?
No. The 5-day free challenge does not require a credit card.
How does the 5-day free challenge work?
5 days, no card, cancel any time, zero risk. Day 1: Welcome — you meet the community and the team. Day 2: Live — you join the daily calls. Day 3: Tools — dashboard, portfolio tracker and alerts. Day 4: Learning — analysis, setups and risk management. Day 5: Decision — you decide if you want to continue.
What plans are available?
Plankton (free): pro dashboard, portfolio tracker and Discord community access. Orca (€19.99/mo or €204/yr, save 15%): Discord community access, 1 live call with the team per week, dashboard and portfolio tracker, trade journal, fundamentals and risk-management content, team chat support. Blue Whale (€99.99/mo or €1,020/yr, save 15%): everything in Orca, plus daily live calls, an exclusive Blue Whale Discord channel, daily analysis, shared setups, and direct access to specialists.
Can I cancel any time?
Paid subscriptions renew automatically according to the plan, unless cancelled before the renewal date, through your member area (see Terms & Conditions).
Is this financial advice?
No. Content is educational and does not constitute personalised financial advice. Crypto, stocks, commodities and DeFi are volatile instruments — you may lose all capital invested, and trading decisions are your sole responsibility.
Which exchanges does the dashboard support?
Binance, Bybit, OKX, CME and more — all your positions and PnL in one screen.
What is Sofia AI?
CryptoWhales' proprietary market copilot: it reads crypto, stocks, commodities and DeFi for you, with context and signals 24/7.
Who is behind CryptoWhales?
Pedro Silva, founder and host, leading a full team of specialists. CryptoWhales is part of the Alpha Media Network LLC FZ Group, headquartered in Dubai.
Does CryptoWhales partner with exchanges?
Yes — partnerships with Bitunix, Toobit and BloFin, each with its own member benefits. Details on the Partnerships page.
How can I contact support?
geral@cryptowhales.pt or support@cryptowhales.pt.