Help · Community
FAQ
Everything you need to know before joining the community. If your question isn't here, get in touch.
What is CryptoWhales?
A premium trading community led by a full team of specialists — not a single guru — with setups explained end-to-end (entry, target and risk management), and professional market tools. The team runs live calls every day; daily call access is on Blue Whale (Orca gets 1 call per week on a rotating team day, Mon–Thu).
Do I need a credit card to try the free challenge?
No. The 7-day free challenge does not require a credit card.
How does the 7-day free challenge work?
7 days of temporary Blue Whale access, no card, cancel any time, zero risk. The clock starts when you connect Discord. Day 1: Welcome — you meet the community and the team. Day 2: Live — you join the daily calls. Day 3: Tools — dashboard, portfolio tracker and alerts. Day 4: Learning — analysis, setups and risk management. Day 5: Community — you join the channels. Day 6: Practice — you use the tools in your process. Day 7: Decision — you decide whether to continue on Blue Whale or Orca.
Who gets access to daily live calls?
Daily calls: paid Blue Whale, the signup/challenge trial (temporary Blue Whale access), and partner-exchange UID verification (~30 days). Orca includes 1 live call per week on a rotating team day (Mon→Thu, Europe/Lisbon) — not daily calls. Plankton (free) does not include a paid daily-calls promise.
What plans are available?
Plankton (free): pro dashboard, portfolio tracker, Discord community access and Sofia AI (1 analysis/day). Orca (€19.99/mo or €204/yr, save 15%): Discord community access, 1 live call per week on a rotating team day (Mon–Thu), dashboard and portfolio tracker, trade journal, fundamentals and risk-management content, team chat support. Blue Whale (€99.99/mo or €1,020/yr, save 15%): everything in Orca, plus daily live calls, an exclusive Blue Whale Discord channel, daily analysis, shared setups, and direct access to specialists.
Can I cancel any time?
Paid subscriptions renew automatically according to the plan, unless cancelled before the renewal date, through your member area (see Terms & Conditions).
Is this financial advice?
No. Content is educational and does not constitute personalised financial advice. Crypto, stocks, commodities and DeFi are volatile instruments — you may lose all capital invested, and trading decisions are your sole responsibility.
Which exchanges does the dashboard support?
Binance, Bybit, OKX, CME and more — all your positions and PnL in one screen.
What is Sofia AI?
CryptoWhales' market copilot: it reads crypto, stocks, commodities and DeFi. Daily quota depends on the plan — 1 analysis/day on Plankton; more on paid plans. It is not unlimited on the free plan.
Who is behind CryptoWhales?
Pedro Silva, founder and host, leading a full team of specialists. CryptoWhales is part of the Alpha Media Network LLC FZ Group, headquartered in Dubai.
Does CryptoWhales partner with exchanges?
Yes — partnerships with Bitunix, Toobit and BloFin, each with its own member benefits. UID verification in the app unlocks ~30 days of Blue Whale access (including daily calls). Details on the Partnerships page.
How can I contact support?
geral@cryptowhales.pt or support@cryptowhales.pt.