Help · Community
FAQ
Everything you need to know before joining the community. If your question isn't here, get in touch.
What is CryptoWhales?
A premium trading community led by a full team of specialists — not a single guru — with setups explained end-to-end (entry, target and risk management), and professional market tools. Live calls are in Portuguese: daily access is on Blue Whale; Orca gets 1 call per week on a rotating team day (Mon–Thu). Live calls in English are not available yet.
Do I need a credit card to join the free community?
No. Free English-speaking community access does not require a credit card and has no 7-day time limit.
How does free English-speaking community access work?
Join with Discord. You enter the English-speaking community, then add and confirm your email within 7 days. This complimentary access does not upgrade your app plan and does not include paid features or Portuguese live calls. Live calls in English are not available yet.
Who gets access to daily live calls?
Daily live calls are in Portuguese and belong to paid Blue Whale. Orca includes 1 live call in Portuguese per week on a rotating team day (Mon→Thu, Europe/Lisbon). Free English-speaking community access does not include these calls. An eligible partner-exchange UID can add 30 days of Blue Whale — optional. Plankton (free) does not include a paid daily-calls promise. Live calls in English are not available yet.
What plans are available?
Plankton (free): pro dashboard, portfolio tracker, Discord community access and Sofia AI (1 analysis/day). Orca (€19.99/mo or €204/yr, save 15%): Discord community access, 1 live call in Portuguese per week on a rotating team day (Mon–Thu), dashboard and portfolio tracker, trade journal, fundamentals and risk-management content, team chat support. Blue Whale (€99.99/mo or €1,020/yr, save 15%): everything in Orca, plus daily live calls in Portuguese, an exclusive Blue Whale Discord channel, daily analysis, shared setups, and direct access to specialists.
Can I cancel any time?
Paid subscriptions renew automatically according to the plan, unless cancelled before the renewal date, through your member area (see Terms & Conditions).
Is this financial advice?
No. Content is educational and does not constitute personalised financial advice. Crypto, stocks, commodities and DeFi are volatile instruments — you may lose all capital invested, and trading decisions are your sole responsibility.
Which exchanges does the dashboard support?
Binance, Bybit, OKX, CME and more — all your positions and PnL in one screen.
What is Sofia AI?
CryptoWhales' market copilot: it reads crypto, stocks, commodities and DeFi. Daily quota depends on the plan — 1 analysis/day on Plankton; more on paid plans. It is not unlimited on the free plan.
Who is behind CryptoWhales?
Pedro Silva, founder and host, leading a full team of specialists. CryptoWhales is part of the Alpha Media Network LLC FZ Group, headquartered in Dubai.
Does CryptoWhales partner with exchanges?
Yes — partnerships with Bitunix, Toobit and BloFin. Free English-speaking community access starts with email and Discord, without a UID. Verifying an eligible UID in the app can add 30 days of Blue Whale. Details on the Partnerships page.
How can I contact support?
geral@cryptowhales.pt or support@cryptowhales.pt.